The Ryding Company
The Ryding Company Receives an IT Makeover
The Ryding Company is a reputable retirement plan advisor firm with over 40 years of experience providing the best retirement planning for individuals, families, and businesses. Starting as a partnership in Sherman Oaks, California under Truog-Russon, it quickly expanded and became The Ryding Company in 2007. Regardless of the location, they are dedicated to building long-lasting relationships with clients to ensure a seamless retirement account experience. Their goal is to exude the best service available for all clients to experience the joy and freedom retirement offers.
First Contact with ABI
After a non-responsive relationship with their previous tech company paired with outdated systems, The Ryding Company was referred to ABI by an acquaintance. With their business expansion, they needed a proactive IT company and updated strategies to help manage their growing clientele. Their former IT company was slow to respond to their needs and failed to provide proactive solutions. This created lingering issues which prevented team members from providing the best service to their customers. The Ryding Company desired a consistent and reliable IT company to update and maintain their systems nationwide so they could continue assisting individuals with retirement plans.
The Challenge
When ABI first met with The Ryding Company, the team was dealing with daily issues with their technology that caused major frustrations. Their systems were outdated and they were lacking a sustainable back-up solution to keep information consistently protected. Working with the previous IT company’s slow response time made it increasingly difficult for Ryding Company employees working in different time zones across the US to perform at their highest level. Additionally, when the ABI team performed their initial assessment, they uncovered concerning security and data risks in the current IT infrastructure.
“Mark and his employees are good people; you can tell they care about what they do and who they work with. Honesty and trust are key to me, and I immediately felt that with Mark.”
Ryan Pedroza
President, The Ryding Company
The Solution
The Ryding Company needed to improve their security systems to match the standards of those in the industry. With the outbreak of COVID-19, their desire to grow and expand the business beyond California became a necessity. Our IT consultants developed trust by consistently assessing tech needs quickly and efficiently. Throughout the process, the ABI team remained easily accessible to the employees, answering any questions and troubleshooting issues as they arose.
Affordable & Strategic Solutions
The Ryding Company desired affordable systems to accommodate their needs while also being
quickly accessible for employees. In addition, they required 24/7 support in various locations.
Once connected with ABI, we immediately began implementing solutions to help resolve the smaller tech issues. We also created a strategic plan to implement technology that would create greater stability for the company.
Remote Work Options
ABI’s first course of action was to assess remote work options. The Ryding Company became a fully remote business in a few months with ABI’s IT support, saving the company over $100,000 per year.
Network Security & Strategy
Succeeding the implementation of remote work, ABI added network security practices to protect The Ryding Company’s employees while working remotely. ABI brought in cybersecurity practices such as developing a work-from-home security plan and a VPN to keep employees safe at home. With the security standards up to par, The Ryding Company employees can confidently and happily work in a more efficient manner and the CEO sleeps much better at night knowing all systems are protected in the event of a disaster.
Not only did ABI directly attack the problems at hand, but they developed a plan to keep The Ryding Company protected for years to come. Based upon an assessment of The Ryding Company’s technological needs, ABI put security measures in place to back up the data so it can be easily accessible in the case of a cyber-attack. This proactive measure kept The Ryding Company protected at all times and allowed them to prioritize customer relationships.
Our Services
We strive to provide our clients with elite service through passion, integrity, and the commitment of excellence. Our techs are here to answer any questions you have about IT support for your business.
- We help small to mid-size businesses with simplified IT solutions.
- We listen to our customers and deliver.
- We strive to be client-centered.
- We’re passionate about sharing our IT expertise.
