Get to know our ABI team members. We’re a passionate crew who values teamwork, accountability, honesty, and respect. We are committed to excellence and strive to provide our clients with the best in IT services and support.
Leadership & Administration
Mark Smith
CEO / President
Jill Smith
VP/AP/HR
Jill Allen
Executive Assistant
Customer Experience
Bet Clarke
Customer Experience Manager
Tech Team
Victor Ocampo
Project & Technical Support Manager
Adam Berkowitz
Project Engineer
Deniz Mirzaeva
Dispatch Coordinator
José Vasquez
Helpdesk Technician
Talia Brown
Triage Technician
Jonathan Foster
Triage Technician
Pablo Martinez
Field Technician
Ben Zavala
IT Jr. Field Technician
“I was very pleasantly surprised that David contacted me so fast and fixed my issue and also taught me 2 things about folders in Outlook, that I didn’t know. He is always so patient with my questions. Love all your helpers. ❤“
– Kelly Cruises & Tours Inc.
Sales Team
Travis Meyer
Director of Technical Solutions
Erik Berezowsky
Client Account Manager
Austin Smith
Client Account Manager / Technician
Diane Perla
Sales Administrator
“I am grateful for Jose’s patience, care and understanding of how to solve issues… For someone that is computer challenged, Jose’s help is much appreciated.”